NEW! DEPARTMENT OF HOMELAND SECURITY (DHS) recently launched StudyInTheStates.dhs.gov, a clearinghouse of information aimed at helping international students and academic officials navigate the international student process. This website is designed to help facilitate a government-wide initiative to encourage the best and brightest international students and scholars to study and remain in the United States.
LAW AND REGULATIONS:
U.S. CITIZENSHIP AND IMMIGRATION SERVICES (USCIS):
USCIS is the agency responsible for processing requests for immigration benefits. You may obtain immigration forms here and look at the status of cases on-line.
- Forms and Fees: http://www.uscis.gov
- Case intervention: For help with a student case send an e-mail (DSO-use ONLY) with case details to the Service Center with jurisdiction over your school. California Service Center: CSC.Schools@dhs.gov, Nebraska Services Center: NSC.Schools@dhs.gov, Vermont Service Center: VSC.Schools@dhs.gov, or Texas Service Center TSC.Schools@dhs.gov.
- Lockbox addresses are at the end of the Resources and References section.*
- Lockbox Support email: firstname.lastname@example.org.
- For regulatory questions: contact IETS or your NAFSA KISS-RR. See NAFSA section below.
U.S. IMMIGRATION AND CUSTOMS ENFORCEMENT (USICE):
ICE’s Student and Exchange Visitor Program (SEVP) oversees SEVIS.
Branch Name or Job Title (Attn I-515 Processing Unit)
Student and Exchange Visitor Program
US Immigration and Customs Enforcement
500 12th St. SW, Stop 5600
Washington, DC 20536-5600
- Homeland Security Investigations (HSI) Tip Line: 866-347-2423
CUSTOMS AND BORDER PROTECTION (CBP):
- Ports of Entry: http://www.cbp.gov/xp/cgov/toolbox/contacts/ports/
- Deferred Inspection Sites:
- DHS TRIP (Traveler Redress Inquiry Program)http://www.dhs.gov/files/programs/gc_1169676919316.shtm
Use to file a complaint about any POE issue (i.e., flags, repeated trips to secondary, lookouts) the complaint will be addressed by Program Managers assigned to the POE where the incident occurred.
- Inspector’s Field Manual: http://shusterman.com/pdf/cbpinspectorsfieldmanual.pdf
- FAQs: https://help.cbp.gov/
- What CAN be fixed at Deferred Inspection sites: electronic record errors, name, DOB, passport#, visa, classification errors, status errors on I-94, missing stamp on I-20.
- What CANNOT: POE, Inspector #, country of citizenship, Admission #, carrier, flight #. If the I-94 was lost, the I-102 must be filed; if no I-94 was issued in the first place, contact your local Deferred office to see if CBP can issue one.
- Where to mail an I-94 that should have been turned in upon departure from the U.S.:
1084 South Lauran Road
London, KY 40744
SOCIAL SECURITY ADMINISTRATION (SSA):
Information for international students about how to apply for a social security number can be found at: http://www.socialsecurity.gov
SSA/Dept of Motor Vehicles problems related to F-1 issues: email@example.com
FINANCIAL DOCUMENT EVALUATION:
LAW ENFORCEMENT GUIDE TO INTERNATIONAL NAMES:
This is the guide that the government is currently using:
MAILING DOCUMENTS OVERSEAS:
eShip Global: partners with schools to allow students to prepay for their immigration documents to be shipped overseas. No cost to school, just set up an account. http://www.eshipglobal.com/
NAFSA: ASSOCIATION OF INTERNATIONAL EDUCATORS:
Their website abounds with professional development information for members. 1307 New York Ave., N.W., 8th floor, Washington, D.C. 20005-4701. Phone: 202-737-3699.
One To World offers programs and services to international students and scholars affiliated with colleges and universities in the greater New York City area. One To World’s professional Network membership is made up of over 90 academic institutions and constitutes the single most valuable forum in New York for the exchange of ideas and best practices among international education professionals.
HELPFUL UNIVERSITY WEB SITES:
*LOCKBOX MAILING ADDRESSES FOR I-765 and I-539:
To ensure that a student’s application is mailed to the correct address, please visit the USCIS website: http://www.uscis.gov.
- Click on the “Forms” button located at the top left corner of the home page.
- Click on the application to be submitted.
- Follow the mailing instructions specific to that form.